Reputation Management
Turn Your Reviews Into Your Best Sales Tool
88% of consumers trust online reviews as much as personal recommendations. We help towing companies generate more 5-star reviews, respond to negative feedback, and turn reputation into a competitive advantage.
The Problem
You have 12 reviews on Google while your competitor has 200+. Worse, that one angry customer from last year left a 1-star review that's sitting right at the top. Every potential customer sees it before they call. Your reputation is costing you cash calls.
Our Process
Our Approach
Reputation Audit
We analyze your current review profile across Google, Yelp, Facebook, and industry directories to find gaps and opportunities.
Review Generation System
Automated SMS and email sequences that make it easy for happy customers to leave reviews. We integrate with your dispatch workflow.
Response Management
Professional responses to every review — positive and negative. We turn complaints into showcases of your customer service.
Monitoring & Alerts
Real-time alerts for new reviews across all platforms so nothing slips through the cracks.
Deliverables
What's Included
FAQ
Frequently Asked Questions
We can't remove legitimate reviews, but we can help you respond professionally and bury them with a steady flow of positive reviews. We also flag and report fake/spam reviews for removal.
Automated SMS and email sequences sent after service completion. We make it a 2-tap process — most customers are happy to help when it's easy.
Depends on your call volume. Most clients see 15-30+ new reviews per month once the system is running.